Do you have a knack for connecting with people? Emotional intelligence is the ability to identify and understand emotions — both your own and the emotions of others.
Research has shown that this is a rare and valuable asset. Emotional intelligence can help you build and strengthen relationships, defuse conflict, and improve overall job satisfaction.
Psychology experts say that if you use these 13 phrases every day without even thinking about it, you have higher emotional intelligence than most people:
- “Could you tell me more about that?”
- “I hear you.”
- “I understand what you’re saying, but…”
- “How do you feel about that?”
- “I’m not sure what’s wrong. Could you explain the problem?”
- “What do you mean?”
- “Great Job!”
- “You both have good points. Let’s see how we can work together.”
- “I’d love your input on this.”
- “This situation makes me worried [or confused or upset].”
- “I feel this way about…”
- “I’m sorry.”
- “Thank you!”
Read the full article here.
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